This Site Requires JavaScript 1.1

This Site requires a browser that supports JavaScript 1.1.

Your Browser either does not support JavaScript, or it has JavaScript support disabled. If you want to correctly view this site, please upgrade your browser or enable JavaScript support.

Home | Site Map | Contact |  

Case Study

Mid-Sized Brokerage

"Having on-line, real-time access to employee eligibility and benefit enrollment information has made my job - and that of our clients' HR departments - much easier. With up-to-date and accurate data, we are able to provide world-class service to our clients. If you're looking for an answer to that inevitable question, 'what have you done for me lately?'- look no further than BCC."-Broker Executive
Agency Profile

Employee benefits/property &casualty or regional bank-owned agency
$1-10 million annual revenues
Multiple sales offices
5-10 producers
Agency Environment

Researching technology and services companies to develop strategy
Target market: mid-size employers (50-300+ lives)
Preferred medical and ancillary carrier relationships
Fragmented outsourcing of web tools, FSA and COBRA services
The BCC Solution

Results Include:
Robust Product Packaging
BCC created a robust package with medical and non-medical carrier products with sponsor carrier pricing.
Marketing & Service Strategy
Formed and implemented a comprehensive marketing and service strategy via the "private-labeled" agency web portal.
One-Stop Shop Service
Eliminated the headache of multi-vendor management with a single-source solution for paper/online enrollment, consolidated billing, COBRA, FSA.
Carrier Connectivity
Installed eligibility and premium connectivity with preferred medical carriers so that data flowed quickly and efficiently, also creating significant soft-dollar savings for HR.
Agency Benefits

Differentiation - BCC services become value-added, differentiating tools that also help address clients' need for technological solutions

Increase Sales Opportunities - offering more solutions and product at renewal, tandem selling; Sponsor carrier pricing; created "private label" product

Retention - offering more services to achieve ER Entanglement, enhances client relationships

Increased Customer Service Capabilities - improved EE access through self-serve tools

Profitability - packaging approach encourages multiple product line sales, using single outsource provider for FSA, COBRA, enrollment, billing, etc. improved margins, expanded systems offered to clients, greater compliance protection
Home | Mission & Vision | Overview | Leadership | Newsroom | Careers | Success Stories | Flexible Spending Accounts | Quick Tour Employer Solutions | Broker Solutions | Carrier Solutions | Calculate ROI | FAQ | Site Map | Contact Us
©2006 BCC - All Rights Reserved. Site Developed By: Appeal Media Appeal Media